Keypoint trucking management software for accounting and dispatch

Keypoint KeyNet Services

Get on the web and enhance communication and customer service quality

KeyNet Services delivers the real time information to shippers, carriers and brokers via the Internet

In today's business environment, the customers you want to keep are demanding the ability to stay on top of their shipments as never before. KeyNet delivers real-time shipment & order status lookup capability from your company website. If you don’t have a website yet, we’ll even help you build one.

With KeyNet, you can satisfy your customers while streamlining your own customer service functions.

Self-service and user-friendly – free your staff from repetitive, time consuming "status-only" calls
You're in control -- provide your customers with as much or as little information as you wish
Post Available Loads – brokers communicate what’s available to their core carriers
Password protected -- so you control customers' access
Dependable Support -- support professionals work closely with you to help solve business issues and improve functionality

Status tracking
With KeyNet Status Tracking, your Keypoint system automatically updates tracking information and posts it to your website several times each day. Your shipper customer can look up the status of a specific load or see all of their recent loads moved. The results pages are fully customizable to fit the current layout or color scheme of your company website. Click on the "submit" button below to see an example of Status Tracking and further information.

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Available loads
KeyNet can also posts available orders to your website. Now your customers and carriers can see your available orders anytime. This only shows the available orders from your Keypoint system and does not post to any other load posting service, so there are no posting fees involved. The results pages are fully customizable to fit the current layout or color scheme of your company website. Select Show Available Loads to see an example.

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