OnLine Scheduling << Status Tracking/Delivery Confirmation>>
The Challenge
Are you like most shippers and consignees who still use white boards to schedule? Wouldn't you like to capture your scheduling so you could benchmark performance? Wouldn't you like to get off the phone and gain some efficiency in the office? Wouldn't you like to measure carrier on-time performance and performance among similar shipping facilities? Wouldn't you like to gain efficiency and reduce congestion at your docks?
When it is vital to get that shipment out or that delivery in, will there be carriers out there to serve your needs? The trucking industry estimates it is losing approximately $1.6 billion a year waiting around docks to pick up or deliver cargo. One of the top reasons for driver turnover in the trucking industry is wasted time sitting at warehouse docks. For truckers who get paid by the mile, time is of the essence. And the truckers are not the only one losing. Lost productivity for truckers results in higher rates for shippers.
The CarrierPoint Solution
CarrierPoint's scheduling module, DockMaster, is a Web-based application that provides the real-time visibility necessary to make appointment scheduling easier and more accurate. Carriers can use the web to schedule pick-ups and deliveries after accepting load tenders online. Truckload and less-than-truckload carriers schedule dock appointments quickly and easily over the Web without having to make time-intensive phone calls.
(Most shippers and consignees estimate their schedulers spend at least 40% of their time on the phone scheduling and managing appointments.) By using DockMaster, shippers and carriers can improve communication and reduce errors, improve labor planning and use reporting tools to measure performance.
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