CarrierPoint - Transportation Management solutions – Web TMS with Dock Scheduling and Yard Management .

Take the hassle out of carrier appointments – and help keep your carriers moving.

DockMaster is the Web-based dock scheduling application that gives you and your carriers better control and management of your docks. DockMaster reduces dock congestion and carrier detention and improves carriers’ ability to carry your loads, while reducing paperwork and phone calls.

DockMaster provides carrier ‘self-scheduling’ capabilities to suit your individual facilities. This not only saves labor for you and your carriers, it gives you company-wide visibility to pickup and delivery information, all through the Internet. Your electronic schedule gets filled as carriers secure appointments after accepting load tenders, and is instantly available to facility managers, customer service personnel, and carriers – all without lifting a finger or the telephone.

With DockMaster, you set up your online dock schedule according to your own customized business rules. Carriers can schedule their own appointments over the web, saving hundreds of hours a year in phone calling - shippers and consignees estimate their schedulers spend at least 40% of their time managing appointments. DockMaster will reduce detention charges, keep your best carriers happy and keep rates under control.

DockMaster also includes an optional Yard Management System, providing the ability to control, track, rotate, and move drop trailers on the yard. This makes CarrierPoint the perfect solution for facilities that have a mix of trailer-pool and live-load operations.

Optimize Dock Management

Features

Carrier Self-Scheduling for an entire route, on one screen with no phone calls
Efficient, real-time visibility and communication
Customizable business rules
Automatic exception notification for late or unscheduled loads, with configurable message routing
Advance shipping notifications and delivery confirmation
Cycle time and other types of performance reporting
Configure an appointment book for any location in minutes based on that location's business rules
- 2 doors or 200 doors
- 4 hours per week day or 24 hours 7 days per week
Allow carriers to schedule directly from their browser or require approval for the requested appointment
Allow inter or intra company visibility of load status - a boon to customer self-service!
Use scheduling as part of a comprehensive CarrierPoint solution, or use it as a stand-alone
Use outbound and subsequent inbound scheduling to provide Advance Shipping Notification and Proof Of Delivery up and down the supply chain

Benefits

Eliminate dock congestion
Corporate-wide visibility
Benchmark performance across shifts or locations
You can access it from anywhere you have an Internet connection
Achieve labor cost savings and reduce administrative costs
Gain efficiency and reduce congestion at the docks
Improve communications with business partners
Maximize the use of dock assets
Track and rotate trailer inventory in the yard
Gain visibility to inventory staged in the yard
Provide trailer pool inventory information to carriers
Improve labor planning

Benefits - Shippers and Retailers

Allow core carriers to schedule the appropriate appointment time, online, after accepting a load tender with no interaction with the dispatcher
Enforce compliance to load/discharge windows automatically
Provide for route optimization allowing carriers to schedule any number of stores consecutively based on continuously updated available appointment times
Capture data to:
- Benchmark load performance across shifts or locations
- Track carrier on-time performance
- Dispute demurrage bills
- Compress your labor schedule and reduce labor standby time
- Reduce or eliminate demurrage

Benefits – Carriers

Can build a delivery route on line that best maximizes the use of their equipment while still adhering to the load requirements of the shipper and consignee
Schedule single or multi-stop appointments without having to find contacts on the phone at each location, or at any location
Have a written confirmation of their appointment times to resolve disputes at the door

Benefits - Logistics Providers

Provide all of the above for fee services to groups of smaller customers without having to invest capital dollars in hardware, software, development
Allow customers varying degrees of access to the system in order to maintain direct management control of the account
Use Dock Scheduling and its ASN and POD capabilities to expand logistics management reach up and down the supply chain from the current customer base
As an intermediary, provide streamlined processes to a carrier base to enhance your company's alternatives, and those of your customers, when capacity is in short supply